Common questions answered
Frequently Asked Questions
Our store at 411 Wilcox in Anahuac is open Tuesday-Friday: 9:30-5:30 and Saturday: 9:30-2:00
We typically ship out orders at least by the next day when they’re received. After that, its however long our shipping partners take to deliver with consideration for mother nature!
Just head on over to ‘My Account‘ and there’s a registration form. You can also sign up during checkout!
Within the ‘My Account‘ area, you can handle everything from adding and removing cards, to changing shipping and billing info.
Head on over to our Shipment Tracking page!
While you can save your card info in your account, that information isn’t stored on our servers and only with our payment processor.
Only because we have to!
We currently only ship to the United States.
Depending on the size and shape of your items ordered, they may be split into multiple packages. However, we do our very best to keep packages to a minimum. You’ll love it, and so will the Earth!
Sure, we’d love to hear from you! Just email us at [email protected]